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Removing and replacing battery seems to have resolved "sound issues" on my Dell Latitude D800

Wanted to share my experience of this afternoon regarding "audio issues" with my Dell Latitude D800 laptop. Out of nowhere I began having trouble with the sound on my laptop. The internal speakers weren't producing any sound -- no start-up/shut-down for Windows, or anything else -- and plugging in headphones led "white noise" but even that was extremely faint.

I went into the audio settings and everything seemed as it should be. Control Panel > System > Device Manager also indicated that everything was working as it should, although I still was unable to get any sound out of the machine.


My Latest SoundCard News

I have reached the end of SigmaTel soundcard knowledge.  I happen to have the same issue on my laptop, which is my school machine, and my desktop, which is my home machine.  Both being Dell, both having SigmaTel soundcards.  Both not giving me the option of StereoMix for recording.  I have tried the suggested drivers on both machines.  When I updated the driver on the laptop it worked for about 5 minutes then the sound crashed and there was no sound at all.  I rolled back the driver, and was back to square one.  On the second try of updating the soundcard driver it worked for a few minutes, then crashed the sound.  I have had no luck with the desktop at all. 


My SigmaTel Woes

I am sad to say I still cannot record a call with the Skype Lady. I have talked to her so many times I am hearing her in my dreams. I felt like I was really making progress until I hit the wall with my SigmaTel sound card. When I access my sound properties, under the record option, I do not have the stereo mix option or the wave option. I did receive a link from this group for a different driver, but that did not work. That driver disabled all sound. It could have been that by the time I tried the new driver I had already installed (and paid for VAC).

 

Since my desktop is new, I decided to contact Dell. After a long online chat and a phone call, Dell told me they had the solution, but if I wanted to know it would cost me $99.00.


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